foLLOWING IS THE STATISTICS FOR 2010-2011 ANNUAL REPORT
As you can see Bankruptcy Regulation considered only 11 per cent of complaints were justified!!!!
This is because AFSA is using S 134/3 to fuck everyone over!!
Clearly it is time that this practice is exposed.
The fucker Matthew Osborne is giving corrupt legal advice to AFSA and now skanky Veronique Ingram is to be cross examined in court why she fails to act on this
Table 8: All practitioners – complaints
While the percentage of justified complaints increased marginally it is pleasing to note that the number of complaints received in 2010–11 decreased.
2008-09 | 2009-10 | 2010-11 | |
---|---|---|---|
Number of complaints received | 418 | 434 | 401 |
Percentage of complaints found to be justified | 17% | 10% | 11% |
Number of complaints not requiring investigation | 189 | 195 | 214 |
Complaints not requiring investigation finalised within 14 days (standard 80%) | 100% | 97% | 92% |
Number of complaints investigated | 229 | 239 | 187 |
Actual percentage of investigative complaints finalised within 60 days (standard 80%) | 85% | 86% | 87% |
Trustee complaints
Of the 401 complaints received in 2010–11, 335 were against registered trustees and the Official Trustee (343 in 2009–10).These complaints encompassed six main areas:
- lack of information or responsiveness - 29% (25%)
- decisions concerning the claiming or disposal of assets - 21% (21%)
- the extent of trustees’ fees and costs - 10% (11%)
- delays in the administration or lack of action - 15% (9%)
- inappropriate conduct or conflict of interest - 9% (11%)
- income and contribution liability assessments - 5% (4%)
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