Ombudsmans Managing unreasonable complaint handling conduct manual

This is the "Managing unreasonable complaint conduct practice manual."

It is 70 pages written by the Ombudsman instructing staff how to deal with unreasonable conduct by people like myself who  understand that the Commonwealth Ombudsman  is failing its duties.

With over 40,000  complaints per year it could be reasonably expected that this Agency would realise that in many Government agencies that systemic corrupt is atrocious.

Unfortunately with the Commonwealth Ombudsman it fails to use its powers under the Ombudsman's Act and refer this to the relevant Government Minister.

It has become also apparent because of the lack of the responsibility of the Ombudsman, Government Agencies continue their atrocious conduct.

In most Government Agencies there is no investigation standards and no investigation policy.

In the Attorney Generals Department there is also no investigation standards or policy when complaints are made with substantial evidence.

In the Attorney Generals Annual Report 2011-2012 it clearly says “all complaints are investigated'

This is a false statement made by this department